The Perfect Hedge Support Program aims to help every individual and organization successfully use FINCAD technology.
The Perfect Hedge Support provides you with direct access to FINCAD's finance and systems experts by email, phone and fax. Support is available to all licensed users of FINCAD software products and services for an annual subscription fee.
Support Services |
Covered
|
Live telephone technical support |
Y
|
Live email technical support |
Y
|
24 by 7 system availability |
Y
|
Daily backup of all data |
Y
|
Security Patches to prevent system intrusion |
Y
|
System fixes and upgrades as soon as they are available |
Y
|
User Account Changes |
Y
|
To subscribe to The Perfect Hedge support, please contact your FINCAD sales representative.