FINCAD Solutions

FAQs

What kind of coverage is included?

Insight Solutions are cross asset web-based solutions covering interest rate, FX, commodity, fixed income and money market asset classes. Instrument coverage includes various types of interest rate swaps and swaptions, FX and commodity options and bonds (both vanilla and exotic), floating rate notes and commercial deposits. Click here for a full list of coverage or download a list of all supported market data. Both coverage and market data are continually being expanded by FINCAD.

Looking for coverage that is currently not provided? Please contact a FINCAD representative to discuss your needs.

Is market data included?

Yes, both Hedge Accounting Insight and Fair Value Insight include current market data that is updated daily and historical data that dates back to December 1999.

What other companies use your software?

FINCAD is the industry standard for financial analytics used by more than 4,000 organizations in over 80 countries. Since 1990 we have served finance professionals working in banks, corporate treasuries, asset management firms, hedge funds, auditing firms, broker-dealers and government agencies.

How much does it cost?

FINCAD is a leader in providing top quality software with excellent value to users worldwide, offering some of the most economical analytics solutions on the market.

The cost depends on the number of users in your organization and the number of trades, however fees are not charged for the frequency of calculations. For a detailed quote, please contact a FINCAD representative.

What type of support is included?

FINCAD provides both self help and live technical support services:

Self Help Services - The Customer Support portal provides user guides, supporting workbooks, product release notes, math and function references, product demonstrations and a comprehensive database of searchable FAQs.

Live technical support is available Monday to Friday via telephone and email during the following hours, covering all regions globally:

1am - 8pm EST
9am - 12 midnight GMT

Do you provide training?

Yes, training is available on a contract basis both on-site and via remote web conferencing through the FINCAD Professional Services team. For more information about available training modules, please contact a FINCAD representative.

Contact Us

USA/Canada1.800.304.0702
Europe353.1.400.3100
Asia86.10.5737.9670
Other Regions1.604.957.1200
info@fincad.com