FINCAD Solutions

FAQs

What kind of asset coverage is included?

FINCAD Analytics Suite is a comprehensive, cross-asset class library that provides coverage for all asset classes. The library provides over 1600 function-based derivative and fixed income analytics plus 200 convenient workbooks to help you get started. Looking for coverage that is currently not provided? Please contact a FINCAD representative to discuss your needs or request a trial to get a customized demo.

What other companies use your software?

FINCAD is the industry standard for financial analytics used by more than 4,000 organizations in over 80 countries. Since 1990 we have served finance professionals working in banks, corporate treasuries, asset management firms, hedge funds, auditing firms, broker-dealers and government agencies.

To hear what clients have to say about FINCAD, watch our Video Testimonials.

How much does it cost?

FINCAD is a leader in providing top quality software with excellent value to users worldwide, offering some of the most economical analytics solutions on the market. The cost depends on the number of users in your organization and how you will be using the software. For a detailed quote, please contact a FINCAD representative or request a trial to get a customized demo.

Do you provide group discounts?

Depending on the number of potential users in your organization, you may be eligible for concurrent or enterprise licensing. Concurrent licensing allows groups to purchase a reduced number of licenses based on the number of users who will be accessing the software at any given time. FINCAD's Enterprise Licensing Program allows you to license your entire organization, giving anyone in your organization simultaneous access to the software. To determine which licensing program is right for you, please contact a FINCAD representative or request a trial to get a customized demo.

What type of support is included?

FINCAD provides both self help and live technical support services:

Self Help Services - The Customer Support portal provides user guides, supporting workbooks, product release notes, math and function references, product demonstrations and a comprehensive database of searchable FAQs.

Live technical support is available Monday to Friday via telephone and email during the following hours, covering all regions globally:

1am - 8pm EST
9am - 12 midnight GMT

Can the software be used in a virtual environment?

This depends on the type of software license granted to the user. For individual users with "single installation" licenses, access to the software is granted directly through registered PC's and not through a virtual environment. For users that are part of a group that has a "concurrent" license, access to the software may be granted through a virtual environment.

Can you create custom workbooks for my organization?

Yes, our Professional Services team can build custom workbooks on a contract basis, helping you save time and get the most out of your FINCAD software.

Do you provide training?

Yes, training is available on a contract basis both on-site and via remote web conferencing through the FINCAD Professional Services team. For more information about available training modules, please contact a FINCAD representative or request a trial to get a customized demo.

What are the supported platforms for FINCAD Analytics Suite for Excel?
Operating System

Microsoft® Windows 7 Professional & Ultimate SP1 (32bit/64bit)
Microsoft®Windows Vista Business & Ultimate SP2 (32bit/64bit)
Microsoft® Windows XP Professional SP3 (32bit)

Others Microsoft®.NET Framework 2.0
Microsoft® Excel 2003 SP3 or newer, or Microsoft® Excel 2007 SP2 or newer, or Microsoft® Excel 2010 (32bit)
Supported Browser: IE 8 or greater
What are the supported platforms for FINCAD Analytics Suite for Developers?
Windows

Microsoft® Windows 7 Professional & Ultimate SP1 (32bit/64bit)
Microsoft®Windows Vista Business & Ultimate SP2 (32bit/64bit)
Microsoft® Windows XP Professional SP3 (32bit)
Microsoft® Windows Server 2008 R2 Standard Edition SP1 (64bit)

RedHat® Linux RedHat Enterprise Linux 5.x and 6.x (64 bit)
Oracle® Solaris Oracle® Solaris 10 (x86) (64 bit)
Oracle® Solaris 10 (SPARC)* (64 bit)
Others Microsoft®.NET Framework 2.0
Microsoft® Visual Studio 2010 SP1 or Microsoft Visual Studio 2008 SP1
Microsoft® Visual Studio 2010 C Runtimes (32bit)
Microsoft® Visual Studio 2010 C Runtimes (64bit) - optional
Java Development Kit (JDK) 1.6 or newer
gcc v4.1.2 or newer (Linux)
Oracle® Solaris Studio 12 (Oracle® Solaris)
Supported Browser: IE 8 or greater

Contact Us

USA/Canada1.800.304.0702
Europe353.1.400.3100
Asia86.10.5737.9670
Other Regions1.604.957.1200
info@fincad.com