FINCAD Confirms that Version 7 and 8 of FINCAD XL and FINCAD Developer are now
Sunset Products
The FINCAD Support Program provides full support for the current version of FINCAD software products and the two prior versions. Limited support to assist with media replacement and license transfers is available for some earlier versions prior to being sunset. With the release of FINCAD Analytics Suite 2009, FINCAD XL and FINCAD Developer v7 and v8 have been added to the list of sunset FINCAD products.
The FINCAD Support Program provides you with direct access to FINCAD's finance and systems experts by email, phone and fax. Support is available to all licensed users of FINCAD XL and FINCAD Developer software for an annual subscription fee.
When you subscribe, the FINCAD Client Services Program provides support for:
- Live technical support via telephone or email
- Access to software updates
- Changes to end user personnel
- Self help services
- Hardware failures or replacement
For more information, please visit Support Program or Support FAQ.