North America

What we will ask of you:

FINCAD is looking for individuals who are driven to be the very best in their field. FINCAD is provides a positive environment that is committed to supporting ambitious sales professionals that want to co-invest in developing themselves to their full potential.

As part of the Americas / Asia Pacific Direct Sales team, the Account Manager will be responsible to:

• Develop, nurture and maintain strong relationships with our clients to maximize both retention and penetration sales into assigned territory.
• Execute on FINCAD SSA sales process, including identifying new opportunities at assigned accounts, with existing or new products and services, developing the opportunities, negotiating contracts and closing sales.
• Negotiate organizational hierarchies to engage with multiple decision makers and influencers, including establishing strong relationships to ensure relationships with key internal buyers are developed and maintained.
• Have written Account Plans with annual objectives and tactics for assigned accounts with the largest potential for sales in any given half-year.
• Assist in design and development of marketing campaigns to assigned territory.
• Qualify and understand prospects'/clients' core business strategy and find ways for FINCAD to support and deliver that strategy through superior customer experience and enabling technologies.
• Develop and meet accurate quarterly and annual sales forecasts for a named account territory. Report on a weekly basis.
• Be an active contributor to a positive, innovative, collaborative, and cooperative work environment.
• Able to work independently and as a Team Player
• Ensure that FINCAD CRM standards are maintained on all accounts.

Experience, Knowledge and Skills:

• 2+ years Inside Sales experience with experience closing software license deals and proven ability to "WOW" customers.
• University degree in finance, economics, computer science or mathematics
• Previous experience in the finance industry and knowledge of financial derivatives
• Successfully managed a sales target and sales forecasts.
• Sales affinity, including curiosity, competitiveness, and win-win attitude.
• An ability to demonstrate self-confidence, flexibility, initiative, perseverance, and integrity.
• Knowledge of business organization structures, buying influences and purchasing processes.
• You have excellent prospecting, account management and assertive results orientated focus on closing.
• Professional and mature telephone manner.
• Strong negotiation, communication, writing and organizational skills.
• Have a sense of humour.
• Knowledge of Microsoft Computer Applications such as Word, Excel and Outlook is required.

Next Steps:

If you are a fast learner, a team player who can work independently, a good listener who can work well under pressure, a professional who is accountable and reliable, and you possess a positive attitude; you are a perfect fit for this dynamic, fun, fast-growing company.

To apply for this exciting opportunity to learn and grow in the software and finance industry, please email your resume with a covering letter referencing AM190210 to AcctMgr@fincad.com.

What we will ask of you:

Achieve corporate sales revenue targets through building a results driven, high performance, solution oriented sales organization to serve the Americas and Asia Pacific markets. The Director of Sales will have the experience and ability to take FINCAD's AMAPAC sales organization to the next level. They will lead a team of Inside sales professionals, including sales managers, in achieving significant sales growth through ongoing account management, penetration and cross selling and new business development.

• Develop, communicate and execute the sales strategy for the region, in partnership with other members of Sales Management and key stakeholders.
• Be accountable for the recruitment, management and ongoing development of the sales team with a focus on sales force engagement, productivity and retention.
• Lead by example in winning business the right way by adhering to FINCAD's core values in all interactions internally and with customers.
• Ensure effective motivation, coaching and performance management for all members of the AMAPAC sales team, from sales stars to new sales reps, to maximize personal sales effectiveness.
• Define appropriate sales activity standards and ensure they are met (e.g. to manage sales pipeline and forecasts, support the principals of CustomerCentric Selling© and the use of SalesForce.com).
• Partner with Sales Operations & Finance to ensure sales order processing efficiency, policy adherence and maximum leverage of Salesforce.com.
• Contribute actively to a positive, results oriented, customer centric, team based, collaborative and supportive work environment and role model a commitment to continuous learning.

Experience, Knowledge and Skills:

• 3 to 5 years in a senior sales management role, ideally managing an 'inside' sales model
• Minimum 10 years business-to-business sales experience, inside or field, with at least 5 years in enterprise software sales
• Track record of building high performance teams responsible for significant sales growth through a strong accountability for results and a drive to over-achieve
• Excellent prospecting and account management skills using solution sales methodology with a results oriented focus on closing; able to coach others from personal success
• Able to solve problems and think strategically, leveraging a pragmatic fact based approach
• Highly effective interpersonal, communication, influencing and negotiating skills
• Sales orientation, including curiosity, hard work, initiative, ambition, competitiveness, tenacity, resilience and a win-win attitude
• Professional and mature manner, self-confident with unquestioned integrity
• Ideally, previous experience in the finance industry and/or financial technology and knowledge of financial derivatives. If not, then strong interest in and desire / commitment to learn the capital markets space
• University degree in business or equivalent

Next Steps:

If you are a fast learner, a team player who can work independently, a good listener who can work well under pressure, a professional who is accountable and reliable, and you possess a positive attitude; you are a perfect fit for this dynamic, fun, fast-growing company.

To apply for this exciting opportunity to learn and grow in the software and finance industry, please email your resume with a covering letter to sales@fincad.com.

What we will ask of you:

The Sales Order Administrator will work to:

• Increase the efficiency of the Sales team in AMAPAC and FAP
• Increase the effectiveness of order processing across the company by working with the SFDC Systems Administrator and Finance to optimize, standardize and simplify processes and ensure the sales team understands and can perform the processes
• Reduce errors in the order processing stage and shorten the timeline of the Opportunity-to-Cash process

Primary focus of the job is ensuring operational efficiency for processing sales opportunities, quotes and orders as well as assisting in the commission calculation process for all Sales. Supportive elements of the role will include maintaining data cleanliness, coaching/guiding salespeople on how to process their orders, enforcing process adherence and interfacing between Sales and Finance with respect to order processing. Excellent knowledge of Salesforce.com as FINCAD's central system/database tracking sales leads and opportunities together with knowledge of FINCAD's product offering and pricing are central to the work of this role.

As part of the FINCAD Sales Operations team, the Sales Order Administrator will be responsible for:

• Reviewing all quotes created by the Surrey based sales team for adherence to policy and procedure and facilitate necessary additional approvals
• Approving or rejecting quotes and orders as necessary and work with Salespeople when quotes or orders are rejected to adjust them as necessary to be able to approve them
• Providing information to the SFDC Systems Analyst to help design and implement changes to the computer systems to make quote and order processing easier and faster for the salespeople
• Processing orders from Channel Partners which will include order data entry in Salesforce, creating license information for end-user customers and monthly reporting
• Providing assistance to the commission calculation process on a monthly and quarterly basis, including by ensuring that Finance has the correct data required to calculate commissions
• Ensuring sales managers and sales reps are fully aware of sales order processing requirements to improve efficiency and accuracy in order processing
• Ensuring that FINCAD's Salesforce.com order processing policies and procedures are documented
• Cross training on SFDC reporting and system administration requirements
• Being an active contributor to a positive, innovative and collaborative work environment

Your Experience, Knowledge and Skills:

Required qualifications:

• Post-secondary education in Business Administration and/or Finance/Accounting
• 2+ years experience in sales order processing and process administration
• Experience with Salesforce.com and/or other CRM databases

Preferred qualifications:

• University degree in Business Administration or Finance/Accounting or equivalent experience
• Previous experience in high-tech sales environments, specifically with SaaS software and term licensing
• Previous experience in commission processing

Ideal Orientation, Knowledge and Skills:

• Orientation to assist Sales, Marketing, and general management, including customer service mind-set, curiosity, hard work and a win-win attitude
• Demonstrable self-confidence, flexibility, initiative, tenacity and integrity
• Ability to constructively resolve conflict – given the broad number of Contacts and the diverse set of cross-division stakeholders and end-users of FINCAD systems
• Strong communication, writing and organizational skills
• High attention to detail with a process and continuous improvement mind-set
• Professional and mature manner in dealing with colleagues, vendors and FINCAD clients
• Ability to work both independently and as a Team Player
• Flexibility of work hours is important in order to be available until the job is done on key processing dates at month, quarter and year end and payroll time
• Expert knowledge of Salesforce.com and also Microsoft Word, Excel and Outlook

Next Steps:

If you are a fast learner, a team player who can work independently, a good listener who can work well under pressure, a professional who is accountable and reliable, and you possess a positive attitude; you are a perfect fit for this dynamic, fun, fast-growing company.

To apply for this exciting opportunity to learn and grow in the software and finance industry, please email your resume with a covering letter to sales_ops@fincad.com.

What we will ask of you:

As part of the Research and Development team, the QA Engineer designs, develops, recommends and implements software quality assurance procedures to test and evaluate software products and ensures that products being released are reliable, defect free and function as documented. Specific responsibilities include:

• Create and execute test plans to perform feature acceptance testing or regression testing
• Create functional test cases or scripts and supporting test data for each product feature to ensure that the data adequately tests all possible situations
• Continue to improve test automation work by providing test scenarios and test steps, executing and debugging test scripts, maintaining existing test scripts and documentation, and creating new test scripts
• Provide input to defect reporting process, collaborate with developers as needed during system and regression test efforts
• Log, track, and report defect resolution progress
• Provide detailed estimates for allocated work items. Regularly report progress on allocated work including issues that threaten the quality or timeliness of the work
• Ongoing maintenance of test case databases and test data sets
• Prepare test status reports during the test execution process
• Participate in the continual improvement of the analytics, development, and QA processes and procedures implemented at FINCAD
• Commit to acquire a high level of domain knowledge in financial instrument valuations through self and assisted studies

Experience, Knowledge and Skills:

• University degree in Computer Science/Engineering, or a similar discipline
• 5 years of working experience in software quality assurance
• 1 year of relevant experience in scripting, test automation, or software development
• Excellent knowledge of software development life cycles
• Thorough understanding of software quality assurance processes and methodologies
• Proven skills on creating test strategies, test plan, test cases, and test execution
• Experience with scripting languages or tools, such as Perl, Python, Java, Ruby, Selenium, Watir, etc.
• Familiar with platform testing and configurations (Windows and Unix)
• Great analytical, investigative, and organizational skills
• Good communications skills (verbal and written)
• Organized, efficient, and able to meet tight deadlines in highly integrated team environment
• Ideally, experience in financial derivatives / securities market and in particular financial instrument valuations

What's in it for you?

In addition to our comprehensive compensation and benefits package, we offer all employees:

• A culture that strongly believes in personal growth, offering employees ongoing professional development and opportunities to grow and develop within the organization.
• Offices that are bright, airy and 100% open-plan. Everyone enjoys the bright natural light from floor to ceiling windows with a spectacular 270 degree view of the Coastal Mountains and surrounding urban areas. We are conveniently located next to a Skytrain station.
• Our Ministry of Fun that organizes regular social and sporting activities for employees and their families, including monthly socials, company anniversary celebrations.
• Support for a positive work life balance through free use of on-site fitness centre, choice of free parking or a transit subsidy and 4 weeks vacation on hire.

Next Steps:

If you are a fast learner, a team player who can work independently, a good listener who can work well under pressure, a professional who is accountable and reliable, and you possess a positive attitude; you are a perfect fit for this dynamic, fun, fast-growing company.

To apply for this exciting opportunity to learn and grow in the software and finance industry, please email your resume with a covering letter to QAeng@fincad.com.

As well, you can visit our website to learn more about us. http://www.fincad.com